Steven, We Listen..
It seems companies cannot say enough about the importance of good quality customer service..
Here at Sixt rent a car, we have a tool to help monitor our customer’s perception and satisfaction with Sixt. This tool is called our Customer Service Index tool, or CSI. After all, we have been around since 1912 and know a thing or two when it comes to customer service. On occasion our customers let us know areas that Sixt could improve upon. We have a team dedicated to customer service and anytime we receive a complaint our team jumps into action with more than just generic letters of an apology. However, they are not the first team to tackle negative feedback.
Our branch managers are expected to come face to face with our customers and we expect them to listen and dedicate their time daily, so our customer’s can feel a sense of relief right away if they are upset. Here at Sixt, the motto is, “The Customer is Boss”, and we strive to make all of our customers happy every day. We focus on keeping this index at the highest level and sometimes miss opportunities to shine. Our branch managers hear this weekly if not daily or anytime we see a drop in our CSI. For this reason we become complacent and don’t focus as we should on our front end with each customer every time.
Sixt’s new invoice and return receipt self service terminal
Travel Guide to your Holiday in Sweden with Sixt
When you think of Sweden (Sverige), you probably think less about places to visit, and more about ABBA and IKEA. But there is so much more to this jewel of the Scandinavian crown. History, culture, natural beauty and open space together with art, music, sport, design, technology and a high standard of living.
Things to know before visiting Sweden
The capital Stockholm is a sparkling city with the city center built on 14 islands, connected by 57 bridges. It’s ranked among the most breathtaking capitals in the world. History, culture, world-class museums, natural beauty and modern city life combine for an unforgettable travel destination. From Gröna Lund amusement park to the beautiful City Hall, the Museum of Medieval Stockholm (Stockholms Medeltidsmuseum) or the Old Town (Gamla Stan) with the Royal Castle, you’ll find it all in this stunning capital city. Read all about: Travel Guide to your Holiday in Sweden with Sixt
L.A.’s Umami Burger makes an Official Debut in South Beach
Let’s be honest, a good burger can MAKE your day. But what makes it a good burger? Is it the toasted bun or the perfectly salted fries that compliment the burger? Ladies and gentleman allow me to officially introduce The Burger of our lifetime. Umami Burger.
Photo credits to avlxyz via Flickr
Read all about: L.A.’s Umami Burger makes an Official Debut in South Beach
Tourism Award for Exclusive Services in the Middle East for Sixt
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- Sixt Chauffeur Service
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- Executive Class. Pure luxury.
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- Premium Limousine Service
PRESS RELEASE
Dubai, 14 May 2013 – Sixt Limousine Service has won the most important award in the tourism industry. The exclusive mobility service received two prizes for the Middle East region in the category “Leading Chauffeur Company” at the World Travel Awards (WTA).
Sixt was recognised for the structure and quality of its chauffeur service in Abu Dhabi and Dubai. Michael Schneider, Head of Sixt Limousine Service, and Malcolm Cooper, General Manager of Sixt in Dubai, accepted the awards at a ceremony hosted by Graham Cooper, President of the WTA.
Sixt Limousine Service is an individual, exclusive service for business travelers that is just as popular for:
- special occasions
- event services
- airport transfers
- sightseeing
Sixt employs a fleet of luxuriously equipped vehicles and specially trained drivers. Read all about: Tourism Award for Exclusive Services in the Middle East for Sixt
Sixt is a Gold Sponsor of the 1000 Miglia Classic Brescia Rally
PRESS RELEASE
Munich/Brescia, 16 May 2013 – Sixt is back, supporting the legendary Italian classic car rally 1000 Miglia with its high-quality services while participating with several of their classic sports cars. As a result, the company colors – orange and black – will be a constant sight along the 1,600-kilometre route from Brescia to Rome and back. This year’s rally takes place from 16 to 19 May.
Sixt is a Gold Sponsor of the Mille Miglia and is supporting the rally for the sixth time.
The car rental company is in charge of safe and comfortable transfer services between the event and hotels for participants and co-drivers. In addition, Sixt will provide the organizers with 80 vehicles, all of them fully equipped with the latest technology, to assist them in keeping the rally operating like a well-oiled machine. The car rental company will also have a few special surprises in store for participants and spectators along the route.
Sixt rent a car is participating in the spectacular rally with its fleet of classic cars and they all promise having nostalgic driving fun. Read all about: Sixt is a Gold Sponsor of the 1000 Miglia Classic Brescia Rally
Fast Track Career Opportunities
My name is Gaddy Navarro and I am the VP of Human Resources for the US. Most candidates ask during their interview what we look for in our potential employees. I always say enthusiastic, committed and entrepreneurial minded people who are looking for a fast track career opportunity. I am excited to give you the inside scoop on Sixt and our recruiting efforts in this blog.
Since I joined Sixt 2 years ago, we have have come a very long way. We started with just 1 branch at the Miami International Airport. Since then, we have experienced rapid growth. We currently have 12 branches and over 170 employees in the US. Our mission in the HR department is to create awareness and brand recognition throughout the universities, colleges. and high schools. As Mr. Sixt describes, “We love our jobs – as well as our customers. We are innovators, who develop their own ideas in order to react faster than the market. We reward performance. We are doers. We are eager to find people who find their place here, recognize that we offer a challenging and attractive workplace. We are Sixt.” Because this is our belief, we reward our employees with benefits such as 100% company sponsored medical benefits. We also offer paid time off during the first year of employment and much more. We want people who are looking for a fun, rewarding, and challenging career. We want individuals who want to see what Sixt has to offer and want to join our family. This our message. This is my goal.
Sixt enters Nigeria with a Strong Partner
PRESS RELEASE
Pullach, 03 May 2013 – Sixt enters the Nigerian market in cooperation with a strong partner: Since 1 May 2013 the company has been offering flexible, high-comfort mobility solutions in the West African country. Its fleet includes everything from short- and long-term rentals to its classic chauffeur service. In Nigeria, Sixt also offers a car-plus-driver service, which allows a driver to be hired even for short-term rentals.
Sixt is cooperating with the Coscharis Group franchisees in Nigeria
The company has over 30 years’ experience in the industry and distinguishes itself by ensuring the highest quality standards as well as first-class service. Sixt will offer its clients in Nigeria a comprehensive rental vehicle fleet. The range of models will include all vehicle classes – from well-equipped small and medium sized cars to premium vehicles, SUVs, trucks and armoured vehicles for high-ranking executives and government officials. The Coscharis Group is the exclusive partner dealer in Nigeria of BMW, Jaguar, Range Rover and Ford. Read all about: Sixt enters Nigeria with a Strong Partner
Franchise Development for Sixt Franchise USA, LLC.
Hi, my name is Craig Olson and I oversee Franchise Development for Sixt Franchise USA, LLC. We are looking for new franchisees in the US & Canada, and I’ll be blogging on a monthly basis to provide updates on our franchise expansion efforts.
Vegas Car Rental Show 2013
Read all about: Franchise Development for Sixt Franchise USA, LLC.
Smartphone Rental at Sixt Miami International Airport
Wow, summer it’s finally here! As spring slowly transitions into summer, Miami is heating up, and we’re not just talking about the temperature! Miami is the ideal summer destination and with Sixt rent a car you will be able to go anywhere.
Smart phone rentals with Sixt rent a car
Sixt makes your car rental experience even greater because now you are able to rent a smart phone at our Miami Airport car rental office!
Starting on the 19th of April 2013 a smart phone such as Nexus LG can be rented as an optional extra with a rental car for $19.95/day**.
**This service is available only for customers who pick-up and return at Miami airport and includes free international calls to landlines in 50 counties, free internet, free national calls and texts. Amazing, right? The phone is rented exactly like a GPS and it can not be booked in advance. Read all about: Smartphone Rental at Sixt Miami International Airport
Redspot Sixt Arrives at Rockhampton Airport
Australia’s best car rental service is incredibly excited about the opening of their brand new location at Rockhampton Airport. This convenient location will give local and international travelers who are coming through Rockhampton the opportunity to snag a rental car just after stepping off the plane.
The Australian owned Redspot Sixt has already proven how valuable of a service they are to Australians and visitors who are looking for a safe and reliable ride without having to buy a car. With a reliable fleet, a myriad of rental services, and plenty of convenient locations, Redspot Sixt is definitely a dream come true for anyone in Australia looking to rent a car.
Contact details Sixt Redspot at Rockhampton Airport
Location Address:
Redspot Sixt Counter, Arrivals Hall, Rockhampton Airport, QLD
Rockhampton, QLD, 4700
Mailing Address:
PO Box 886, Mascot, NSW, 1460
Reservations:
(AU) 1300 66 88 10 or
(NZ) 0800 227 067 or
61 2 8303 2222
Phone: 07 4927 6225
Fax: 07 4927 5352
South Florida’s Fleet Week 2013
22nd annual Broward Navy Days Fleet Week
This week is a special and inspiring week for South Floridians and people across the world.
The 22nd annual Broward Navy Days Fleet Week begins April 29th and goes throughout the week untill May 6th. Fort Lauderdale welcomes 2,500 sailors and marines as they spend the week in South Florida speaking at local schools, spending time with veterans, visiting hospitals, volunteering at the food banks, and relaxing on our beaches.
The Flavor of the Week
My name is Julianne, but, that doesn’t really convey my personality to the fullest, so for now Jules will suffice. I am working in Sixt’s Marketing department but you can also find me working in our rental car branch which is connected to our Head Quarters! This is where I get to explore my love for interacting with people and helping people find their way around Ft. Lauderdale Beach. I have a sincere passion for trying new restaurants and exploring different parts of South Florida.
When I am scheduled to work at the Sixt Ft.Lauderdale downtown location I love to prepare myself for potential interactions with customers coming in to rent a car. What do I mean by this? Well, I get to know the customer. I look to see where they are from originally, I like to be aware of their birthday, if they have special requests, which category of car was booked, or if they’re from a city which I am familiar with. This helps me establish a good rapport with our customers so they trust me when I recommend activities for them to do. Read all about: The Flavor of the Week
Best Places to Visit in Fort Lauderdale
Though a first trip to an unknown destination can be rather daunting, this guide will help to ease any worries that may arise. There are many exciting things to do and sights to see when visiting Fort Lauderdale, which is also affectionately known as the “Venice of America”.
Sixt rent a car in Fort Lauderdale
While there are many forms of transportation for traveling around Fort Lauderdale, a rental car from Sixt is one of the easiest and most convenient ways of getting around the city.
There are plenty of fantastic attractions to visit during your first stay at Fort Lauderdale, all within a short driving distance from most hotels.
Try the Museum of Discovery and Science
The renowned Museum of Discovery and Science is a fantastic place to start your vacation. The museum contains eight themed areas that include over two hundred enticing exhibits. This museum is perfect for many different groups of people, including couples and families with children, as the museum is filled with enough entertainment to captivate all ages.
Photo credits to bunnygoth via flickr.com
Read all about: Best Places to Visit in Fort Lauderdale
Sixt Rental Information for European Countries
Sixt rental cars are a great way to tour Europe. Before you rent a car, you should make sure you meet all the criteria each country demands. Do this before your arrival, and your rental car experience will be smooth and pleasurable.
The requirements for a car rental vary slightly from country to country. Keep in mind that the requirements for renting a car are not necessarily the same as the requirements for driving the car.
You may be able to rent if you are 18, but not be allowed to drive unless you are 21.
Below is a breakdown on the regulations for a car rental in some of Europe’s most popular destinations:
General Rental Information for United Kingdom
The renter and the driver have to be in possession of a valid driving license for at least 1 year.
There are documents/cards that you must bring when collecting the vehicle: Read all about: Sixt Rental Information for European Countries
Deal of the Month
Stay tuned
Sixt Car Rental Coupons
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